Terms of Use

Last updated: October 2, 2026

These Terms of Use (“Terms”) apply to your use of brooklynnyplumber.com (the “Website”), which is operated by Brooklyn NY Plumber (“we,” “us,” or “our”). By using the Website or submitting a request, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Website.

What this Website does

The Website provides general information about plumbing services and lets you ask for help. When you submit a request or call the number shown, we may pass your request to one or more independent local plumbing companies and referral partners, who may contact you with an estimate or to schedule service. The Website is a referral service. Unless a provider tells you otherwise, we do not perform the work ourselves.

Independent service providers

Providers are independent businesses. They are not our employees or agents. Each provider is solely responsible for its own services, prices, scheduling, licensing, insurance, warranties, and compliance with the law. Offers such as free estimates are made by the providers and may vary. We do not guarantee that a provider will be available, respond quickly, or meet your expectations, and we do not guarantee any price, quality, or result.

You are responsible for deciding whether to hire a provider. Before work begins, please confirm the provider’s licensing, insurance, pricing, and warranty terms, and get the agreement in writing.

Your requests

When you submit a request, you confirm that the information you provide is accurate and that you are allowed to request service at the property. You agree that we, our referral partners, and the providers we connect you with may contact you by phone or email about your request, and that we may share your information as described in our Privacy Policy.

Acceptable use

You agree not to use the Website to break the law, send false or misleading information, send spam, interfere with or disrupt the Website, use automated tools to copy or scrape it, or try to gain unauthorized access to it or its systems.

Information on the Website

Content on the Website is general information only. It is not professional, engineering, legal, or safety advice, and it may not apply to your situation. Conditions at each property are different, so a qualified provider should inspect your property before any work. If you smell gas or face an immediate safety risk, leave the area and call 911 or your gas utility first.

Photos and images on the Website are illustrative and may not show actual jobs, employees, or vehicles of any provider.

Ownership of the Website

The Website’s text, design, logos, and images belong to us or our licensors and are protected by law. You may view and print pages for your own personal, non-commercial use. You may not copy, modify, distribute, or reuse the content without our written permission.

Third-party links and services

The Website may link to or use websites and services operated by others. We do not control them and are not responsible for them. Your use of them is at your own risk and subject to their terms.

Disclaimer of warranties

The Website and its content are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. We do not promise that the Website will be uninterrupted, error-free, or free of harmful components, or that information on it is complete or current.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or property, arising from your use of the Website or from any work, advice, or conduct of a provider or any other third party. Nothing in these Terms limits liability that cannot be limited by law.

Changes

We may change the Website or these Terms at any time. The “Last updated” date above shows when the Terms were last changed. If you keep using the Website after a change, you accept the updated Terms.

Contact us

Questions about these Terms? Use the Contact page, email sales@brooklynnyplumber.com, or call (929) 421-1815.